Choretasktik
Privacy Policy
Effective date: September 25, 2026
Choretasktik is a local marketplace app that connects people who need an item delivered or a service done with independent drivers nearby. Choretasktik is operated by Task Innovation LLC in Yelm, Washington, USA ("Choretasktik," "we," "us," or "our"). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to the Choretasktik mobile app and our web pages.
Information we collect
Account information
- Your first and last name, email address, and account type (customer or driver).
- Your phone number, if you choose to add one.
- Your password, which we store only as a salted, one-way hash. We never store it in readable form.
- If you choose to sign in with Apple, Google, or Facebook, we receive your name, email address, and an account identifier from that service.
- Your profile photo, if you add one.
Location
- With your permission, we use your device's precise location while you are using the app, for example to fill in your area or an address. You can type an address instead.
- We use your area and the addresses you choose to show nearby listings and drivers, to send requests to drivers within the radius the requester chooses, and to show drivers the requests near them.
- If you are a driver, we collect your location while a delivery you accepted is active and the app is open, so the customer can follow the delivery until drop-off. Location is collected only while the app is in use (in the foreground), never in the background.
- When a driver verifies a pickup, we record the location at that moment.
- We store the pickup and drop-off addresses entered for requests and listings.
Content you create
- Listings, including titles, descriptions, prices, pickup addresses, and photos.
- Delivery and service requests, including descriptions, addresses, and scheduled times.
- Pickup verification selfie photos taken by drivers.
- Messages you exchange with other users in the app.
- Ratings and reviews.
- Reports you submit and the accounts you block.
- Messages you send us through our support form or by email.
Payments and payouts
- Payment amounts, the fee breakdown (including the convenience fee), payment status, and the identifiers Stripe assigns to each payment.
- Card details are entered on Stripe's secure checkout page and handled by Stripe. We never receive or store your full card number.
- If you receive payouts as a driver or seller, a reference to your Stripe Connect account and whether payouts are enabled. Stripe collects the identity and bank details needed to pay you under its own privacy policy.
- Earnings, withdrawal requests, and transaction references.
Device and technical information
- Your device's push notification token, if you turn on notifications.
- Technical logs created when the app communicates with our servers, such as the time of a request and error details. We use them to keep the service running and secure.
How we use information
- To create and secure your account, verify your email address, and sign you in.
- To show listings and services near you and to match requests with available drivers within the radius the requester chooses.
- To carry out deliveries and services: sharing the details each side needs, verifying pickups with a selfie photo, showing delivery progress, and confirming completion.
- To process payments, hold funds until the requester confirms completion, pay drivers and sellers, and issue refunds.
- To deliver in-app messages, send notifications about your requests, and send account emails such as verification codes.
- To keep the community safe: filtering offensive language, reviewing reports, removing content, and suspending accounts that break our Terms of Use.
- To answer your questions and support requests.
- To comply with the law and enforce our Terms of Use.
What other users can see
- Your first and last name are shown on your listings and in your conversations.
- When a driver accepts a request, the customer and the assigned driver can see each other's names, and the customer can see the driver's vehicle description.
- The assigned driver sees the pickup address first. The drop-off address is shown to the driver only after the pickup is verified with a selfie photo.
- During an active delivery, the customer can see the driver's live location until drop-off.
- Messages are visible only to the people in the conversation.
- Listing photos and descriptions are visible to other users.
Service providers we use
We share information with these companies only as needed for them to provide their services to us:
- Stripe: card payments, payouts to drivers and sellers, and payout account verification.
- Convex: hosting, database, and file storage for the app.
- Resend: delivery of account and support emails, such as verification codes.
- Expo: delivery of push notifications to your device through Apple and Google.
- Google Maps Platform and your device's map services: address search, maps, and directions.
- Apple and Google: app distribution through the App Store and Google Play, and sign-in if you choose Sign in with Apple or Google. Meta (Facebook): sign-in if you choose Continue with Facebook.
We may also disclose information when required by law or valid legal process, to protect the safety of any person or prevent fraud, or as part of a merger, acquisition, or sale of the business, in which case this policy will continue to apply to your information.
We do not sell your information
We do not sell your personal information or share it for targeted advertising. Choretasktik does not use advertising or cross-app tracking tools.
How long we keep information
- We keep your account information for as long as your account is open.
- We keep only the most recent location point for each delivery and use it to show progress while the delivery is active.
- When you delete your account, we delete or de-identify your personal information, except records we must keep for legal, tax, accounting, fraud-prevention, safety, or dispute purposes, such as payment and payout records. We keep those only as long as needed for those purposes or as the law requires.
Deleting your account
- In the app: open Profile and choose Delete account.
- On the web: https://dusty-partridge-846.convex.site/account-deletion
- By email: write to phuong@hereappzyz.com from the email address on your account.
Your choices and rights
- You can update your name, phone number, and profile photo in Profile at any time.
- You can turn off location access or notifications in your device settings. Some features, such as nearby listings and delivery tracking, need location to work.
- You can ask us for a copy of your personal information, or ask us to correct or delete it, by emailing phuong@hereappzyz.com. Depending on the state you live in, you may have additional privacy rights. We honor these requests for all users, we will not treat you differently for making one, and we may need to verify your identity first.
Security
We protect your information with encryption in transit, passwords stored only as salted hashes, and access limited to the people and providers who need it to run Choretasktik. Card security is handled by Stripe. No system is completely secure, so please use a strong password and contact us right away if you believe your account has been compromised.
Children
Choretasktik is for adults. You must be at least 18 years old to use the app, and drivers must be at least 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it.
United States only
Choretasktik is available only in the United States, and your information is processed in the United States.
Changes to this policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you in the app or by email before they take effect. The effective date above shows when this policy was last updated.
Contact us
Task Innovation LLC (Choretasktik)
Yelm, Washington, USA
Email: phuong@hereappzyz.com
Phone: +1 (360) 791-3374